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Frequently Asked Questions
You can find your order number in the confirmation email you received from us right after placing your order. It’s also listed on your invoice. Can’t find the confirmation email? Make sure to check your spam or junk folder as well. Still need help? Feel free to contact us — we’re happy to assist you!
Once you’ve sent your email, you’ll receive a confirmation from us. Within 24 hours (on working days), you’ll receive a design from our team.
No, you will always receive a digital proof first, including the QR codes. Once you approve the design, your order will be sent out shortly afterwards.
No logo? No worries! We can simply display your company name in text instead.